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Small and Medium Enterprises (SMEs)
Seterntity Services has a serious focus on the burgeoning opportunity for the small and medium enterprises (SMEs) market to adopt share services / outsourcing as a model for non-core business activities.
Our service offerings for SMEs include:
Consulting Services - Business plan formulation and modeling - Market research (primary and secondary) - Information gathering and analysis - Newsletter - Company profiling - Industry analysis and insights - Business plan formulation - Competitive intelligence - Due diliagence studies - Growth and expansion support - Strategic planning support - Proposal preparation - Business development and support - Database creation and maintenance |
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Business Support Services - Data entry and processing - Executive assistance - Personal assistance - Sales and marketing support - Administration support - Office management support - HR support - Word processing - Database / mailing list management - Bookkeeping, check preparation, and billing |
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Business Analytics - Event monitoring - What-if scenarios - Predictive modeling - Price and elasticity analytics - CRM analytics - RFM analysis - Customer life modeling - Cross-sell analysis - Brand analysis - Customer satisfaction analysis - Prospecting - Value at risk modeling - Collection and recovery analytics - Credit scoring |
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HR Analytics - TSM and TDM - Attrition modeling - Personalized scorecards - Spans and levels metrics - Rule-based alerts, and workflows - Historical trends - Retention Modeling - Recruitment process analytics - Adhoc querying capabilities - Performance modeling |
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